Black and Decker SVJ520BFS 18v Cordless 2 in 1 Dustbuster and Stick Vacuum Cleaner

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Black and Decker SVJ520BFS 18v Cordless 2 in 1 Dustbuster and Stick Vacuum Cleaner

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Battery AH Explained

The best way to describe battery amp hour is that this is effectively the size of your fuel tank, the more amp hours your battery has then the longer the battery will last between charges. More amp hours does not increase the power of a given tool.

Battery Voltage Explained

A tool with a higher voltage than another is a bit like choosing an engine in a car, the higher voltage will generally mean higher power & performance. As with cars though a bigger engine does not always translate to better performance so it is important to compare the specifications of tools at different voltages between different manufacturers.

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Customer Questions & Answers

Jannet Daniel asked on 06/12/2020

Q : My vacuum cleaner doesnt charge any longer. it's just over a year old, and i use it a couple of times a months as i dont fully occupy my flat this is probably the most useless vacuum clear i have bought and very disappointing can you please tell me what to do??

TooledUp answered on 07/12/2020

A : Hi Jannet, you are still within the manufacturers 2 year warranty so I'd advise contacting the retailer you purchased it from, or Black & Decker themselves, and they should be able to assist further.

Allen Davies asked on 14/10/2020

Q : Small clip broken off inside main handle. Can you get spares.

TooledUp answered on 14/10/2020

A : If you contact Black & Decker via their UK website they have a spares & repairs service where you can usually request parts such as these

Verity asked on 05/05/2020

Q : I can't seem to get it to charge again no lights r coming on what am I doing wrong.

TooledUp answered on 06/05/2020

A : Hi Verity, unfortunately all our technical team are currently assisting in the warhouse and are unable to troubleshoot problems but if you contact Black & Decker via their UK website they should be able to assist and help identify the problem.

Angela asked on 29/04/2020

Q : Can you please tell me where the batteries go. Thank you

TooledUp answered on 29/04/2020

A : Hi Angela, please note this Dustbuster is not compatible with the Black & Decker 18v power tool battery packs used to power things like drills and hedge trimmers - it has an integrated rechargeable battery which is pre-installed inside the machine and not removable. You simply connect the whole Dustbuster up to the charger to recharge it.

Margaret parkin asked on 02/03/2018

Q : Is the black and decker SVJ520BFS go an unused item please

TooledUp answered on 05/03/2018

A : I can confirm that all our items unless otherwise stated are New, Unused and are supplied to us directly by the manufacturers or an official distributor.

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This product carries a full 2 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.

Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.

We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.

After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.

Get help regarding Black and Decker SVJ520BFS 18v Cordless 2 in 1 Dustbuster and Stick Vacuum Cleaner

For any technical enquiries relating to this product it is best to call the manufacturer, Black and Decker, direct on 0330 808 0719.

For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at Tooled-Up at sales@tooled-up.com or call on 020 8805 3535.

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